In July 2020, a hacker accessed Twitter’s internal tools to seize 130 high-profile Twitter accounts—like Elon Musk, Bill Gates, Barack...
Customer
Exploring web3 through a new lensPHOTO BY @JEZAR, UNSPLASH.COM This is a very important time and inflection point in the...
via Roy Edwards, Enterprise Times Salesforce’s State of Connected Customer Report provides insights from 17,000 consumers and business buyers on...
Thanks to shortening attention spans, every second that a customer waits for your response becomes more annoying. Time is money,...
Facebook Messenger customer care tools are more important than ever. With over 2.936 billion people on the platform as of...
As the business world becomes increasingly competitive, companies are always looking for new ways to stand out. Customer experience management...
This 7 days we’re exploring a special option to transform the world’s most significant buyer of goods and products and...
This 7 days marks the 31st yr of celebrating Shopper Service Week, an international celebration of the worth of client...